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$420
average plumbing job value
38
peak calls per day in your industry
$87,780
est. monthly revenue lost missing 25% of calls
24/7
Mia is always on — nights, weekends, holidays
The Problem
Your phone is costing you money
These are the top call-handling challenges plumbers face every day — and what Mia fixes.
🌊
2am burst-pipe emergencies
Emergency calls are your highest-value jobs — $600–$1,200 each. Mia answers instantly and books them before they call the next plumber.
🚗
Techs can't answer on the road
Your crew drives between jobs all day. Mia handles every inbound call so no job opportunity slips through.
📞
First-call conversion is everything
In plumbing, the first shop to answer wins the job. Mia answers in under 2 seconds — every time.
Mia in Action
How Mia handles a real plumbing call
This is the kind of call plumbers get every week. Here's exactly how Mia handles it.
Live call transcript
CustomerPlease tell me someone can come tonight — my basement is flooding. I think a pipe burst under the utility sink.
MiaYes, we have someone on call right now. How deep is the water — are we talking inches, or just a steady drip and pooling?
CustomerIt's maybe two inches and rising. I shut the main off but I don't know what to do next.
MiaGood call shutting the main — that was the right move. Give me your address and I'll get our emergency tech dispatched immediately. He carries a full line of supply pipe so he can do the repair tonight.
CustomerGod, thank you. It's 88 Crescent Lane.
Mia88 Crescent Lane — got it. Our tech will call you within 10 minutes with an ETA. Keep that main shut off and don't run any fixtures until he arrives.
💰 The revenue math for plumbers: Plumbers who miss 30% of after-hours calls lose an estimated $95,000–$150,000/year in emergency work alone. At an average $420/call with emergency jobs reaching $600–$1,200, the math is brutal: every unanswered 2am call is a job your competitor got paid for instead.
⚠️ January is your single busiest emergency month — frozen pipes don't wait
A hard freeze generates a 3–5× spike in burst-pipe calls within 24 hours. Plumbers who are unreachable during that window hand the highest-ticket jobs of the year to whoever answers first.
Real Scenarios
What Mia actually does for plumbers
These are the exact situations plumbers face every week — and how Mia handles them.
1
A homeowner calls at 1am — pipe burst in the basement
Mia answers immediately, gets the address and severity, confirms emergency availability, and sends your on-call tech the details. The customer has a confirmed ETA before they've even hung up.
2
Your two techs are on jobs and a new estimate call comes in
Mia handles it in parallel — captures the details, books the estimate slot, and sends a confirmation text. Zero calls lost.
3
A customer calls to check on a part they're waiting for
Mia takes their info and messages your team — so the customer feels heard and your tech gets a heads-up before calling back.
Integrations
Works with your plumbing software
Mia connects with the tools plumbers already use — so your calendar and CRM stay in sync.