NinjaOtter AI receptionist for small business
UNDER CONSTRUCTIONSite is being rebuilt
● AI Receptionist  ·  24/7 Active

Stop losing
customers. AI Receptionist for Small Business

NinjaOtter answers your calls, texts, emails, and messages 24/7 — so you never miss a lead again.

The AI receptionist for small businesses. Takes 5 minutes to set up. No tech skills needed.

🚧 Under construction — coming back soon
62%Calls Missed on Average
85%Won't Call Back
78%Buy From First Responder
<3sNinjaOtter's Response Time
24/7Always On
Omni-Channel Coverage

One AI Receptionist.
Phone, SMS, Email, Webchat & Messenger.

NinjaOtter connects to every platform your customers already use — so no call, text, or message ever goes unanswered.

📞
Phone Calls
Never miss a call again. NinjaOtter answers, takes messages, and books appointments.
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SMS & Text
Instant replies to every customer text, 24/7 — no delays, no missed leads.
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Email
AI reads and responds to customer emails in your voice, automatically.
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Facebook DMs
Auto-reply to every Facebook message and page inquiry around the clock.
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Instagram DMs
Turn DM inquiries into bookings without lifting a finger.
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Appointments
NinjaOtter books customers directly into your calendar. No back-and-forth needed.
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Unified Inbox
See every conversation across every channel in one clean dashboard.
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Smart Escalation
AI handles routine questions and alerts you only when a human is needed.
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Setup in 5 Minutes

Set Up Your AI Answering Service
in 5 Minutes.

No agencies. No technical setup. No waiting weeks. Just three steps and NinjaOtter is live.

01
Tell Us About Your Business
Enter your business name, services, hours, and FAQs. It takes about 5 minutes. No tech skills needed — if your grandma can fill out a form, she can set up NinjaOtter.
02
Connect Your Channels
Link your phone number, email, Facebook page, and Instagram. One click each. NinjaOtter handles the rest.
03
NinjaOtter Takes Over
AI starts answering calls, texts, and messages immediately. Bookings roll in. Customers get instant replies. You just focus on the work.
What's Included

24/7 Virtual Receptionist Features
Your Front Desk Can't Match.

NinjaOtter runs your entire customer-facing operation — calls, texts, emails, social DMs, webchat, booking, and analytics — 24/7, for one flat price.

24/7 AI Phone Receptionist
Mia picks up every call around the clock, answers questions, takes messages, and books appointments. Natural voice, sub-second response, never puts anyone on hold.
Texts, Social DMs & Webchat
Smart replies across SMS and MMS, Facebook Messenger, Instagram, and a webchat widget that drops on any website in one line of code. Every channel your customers already use.
Email Auto-Reply
Reads and responds to customer emails through your existing inbox. Sounds like you wrote it — your tone, your FAQs, straight from your address.
Appointment Booking
Books customers directly into your calendar from any channel. Handles scheduling, reschedules, cancellations, and blocked times — no back-and-forth needed.
Unified Inbox & Smart Escalation
Every conversation in one dashboard with search, filters, and tags. Complaints and urgent issues get flagged instantly so nothing important slips through.
Knows Your Business
Learns your services, hours, pricing, and FAQs from a simple form in minutes. Answers like a trained team member, not a generic chatbot.
Analytics & Mobile App
Track calls, messages, minutes used, and booking conversion in real time. iOS and Android apps with push alerts so you can manage everything on the go.
You Stay in Control
Flip Mia off any time — calls forward to your real phone, texts pause, replies stop. Port your existing business number in free so customers keep reaching you the same way.
Business Plan · Custom AI Training

Built for high-volume businesses that need more power.

Unlimited training, advanced automation, and hands-on setup from our team.

Unlimited Document Training
Upload menus, pricing sheets, policies, and handbooks. Mia reads every document and uses the details to answer real customer questions accurately.
Custom Webhooks & Post-Call Summaries
Get a structured summary after every call and push events to Slack, Zapier, or your own CRM automatically. Full automation, zero manual follow-up.
Dedicated Onboarding Call
Our team works with you after day 7 to craft Mia's personality, tone, and responses specifically for your business. No DIY setup to figure out alone.
5,000 Call Minutes Included
Handle up to 5,000 minutes of inbound calls per month — enough for busy multi-staff operations.
Enterprise · Custom Pricing

For franchises, multi-location businesses, and regulated industries.

Everything in Business, plus voice cloning, custom integrations, SLAs, and dedicated support.

Voice Cloning & 50+ Premium Voices
Upload 30 seconds of audio and Mia speaks in your exact voice — or choose from 50+ premium voices and accents. Fully unique to your brand.
Multi-Location Support
Deploy one Mia per location or a shared Mia across your entire operation. Centralized control, location-specific responses and routing.
Custom Integrations
Deep integrations with your existing CRM, EHR, booking system, or internal tools. We build the connection — you don't touch a line of code.
Dedicated Account Manager
A real person on our team owns your account. Custom SLAs, uptime guarantees, volume pricing on minutes, and HIPAA / SOC2 support available.

NinjaOtter is under construction.

We are rebuilding. Check back soon.