MED SPA · AI RECEPTIONIST

💉 Med Spas & Aesthetics Practices — Meet Your AI Receptionist

High-value aesthetic clients shop 3–4 practices before booking. Mia answers first and books the consultation.

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$450
average med spa job value
32
peak calls per day in your industry
$79,200
est. monthly revenue lost missing 25% of calls
24/7
Mia is always on — nights, weekends, holidays
The Problem
Your phone is costing you money

These are the top call-handling challenges med spas & aesthetics practices face every day — and what Mia fixes.

💅

Clients shop multiple practices and book with whoever responds first

A Botox or filler inquiry isn't loyal to your practice — it's loyal to whoever answers quickly and sounds knowledgeable. Mia answers instantly and closes the consultation booking.

🌙

Evening and weekend inquiries go unanswered

Clients research aesthetic treatments after work and on weekends. These are your highest-intent calls — and they're the most likely to go to voicemail when your front desk is closed.

💰

A single consultation is worth $450–$2,000+ in same-visit revenue

Botox, filler, laser, body contouring — consultations convert to high-ticket treatments. Every missed inquiry call is a consultation that went to the practice that picked up.

Mia in Action
How Mia handles a real med spa call

This is the kind of call med spas & aesthetics practices get every week. Here's exactly how Mia handles it.

Live call transcript
Caller Hi — I'm interested in Botox for the first time. I have some forehead lines and crow's feet. I'm not sure what to expect or how much it costs.
Mia Botox for forehead and crow's feet is one of our most popular treatments — it's quick, minimal downtime, and most first-timers are really happy with the results. For that combination, treatment typically runs $350–$500 depending on the number of units needed. Would you like to come in for a consultation so the provider can take a look and give you an exact quote?
Caller Yes, I've been thinking about it for a while. What does the consultation involve?
Mia It's about 20 minutes — the provider reviews your goals, shows you the areas that would benefit most, and gives you a personalized treatment plan with pricing before anything is done. No pressure. Would you prefer a weekday or weekend appointment?
Caller Weekday is fine. I'm flexible.
Mia I have Tuesday at 11am and Thursday at 2pm available this week. Which works better? And can I get your name and number to send a confirmation?
💰 The revenue math for med spas & aesthetics practices: Med spa clients who complete a Botox consultation convert to treatment at 70–85% — and average $450 in same-visit revenue with recurring visits every 3–4 months. A single new client is worth $1,800/year. Missing 8 consultation inquiry calls per month is $14,400 in annual recurring revenue gone to practices that answered.

⚠️ Pre-holiday season (October–November) and pre-wedding season (March–May) are your two biggest booking windows

Clients wanting to look their best for holiday events start calling in October — 6–8 weeks before Thanksgiving and Christmas. Spring wedding season drives bridal consultations and treatment packages from March onward. These are your highest-ticket and highest-urgency inquiry windows — and the time when your practice is busiest and least able to answer every call.

Real Scenarios
What Mia actually does for med spas & aesthetics practices

These are the exact situations med spas & aesthetics practices face every week — and how Mia handles them.

1

A first-time Botox inquiry calls on a Saturday evening

Mia answers immediately, explains what to expect, gives a price range, and books the consultation — converting a curious caller before they call the next practice on their list.

2

A returning client calls to rebook her quarterly filler appointment

Mia pulls up her preferred provider and time slot, confirms the booking, and sends a text confirmation — without touching your front desk.

3

Three calls come in during a busy treatment block

Mia handles all three simultaneously — consultations booked, questions answered, follow-ups scheduled — so your providers stay focused on the clients in front of them.

Integrations
Works with your med spa software

Mia connects with the tools med spas & aesthetics practices already use — so your calendar and CRM stay in sync.

ZenotiMindbodyVagaroBoulevard Zapier Any calendar Custom webhook

Plus any other CRM or booking system via Zapier or direct webhook (Business tier).

Pricing
Simple, transparent pricing

No setup fees. No contracts. Cancel anytime. Your price is locked forever once you subscribe.

Essential
$127/mo
Solo operators and small med spa teams
  • AI phone answering 24/7
  • 200 included minutes
  • SMS & email replies
  • Appointment booking
  • Unified inbox
  • 7-day free trial
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Pro
$197/mo
Growing med spa businesses
  • Everything in Essential
  • 1,000 included minutes
  • Priority support
  • Webchat widget
  • Advanced analytics
  • 7-day free trial
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Business
$597/mo
High-volume med spa operations
  • Everything in Pro
  • 5,000 included minutes
  • Custom AI voice cloning
  • Custom AI training
  • Dedicated onboarding
  • 30-day money-back guarantee
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$0.15/min overage on all plans. Annual billing saves 20%. Questions? See FAQ.

FAQ
Questions from med spas & aesthetics practices
Can Mia answer questions about specific treatments like Botox or fillers?
Yes — Mia can answer general questions about your services, pricing ranges, and what to expect based on the information you provide during setup. She books the consultation for specific treatment planning.
Does NinjaOtter work with Zenoti or Mindbody?
Yes. NinjaOtter integrates with Zenoti, Mindbody, Vagaro, Boulevard, and more via Zapier or direct webhook.
Will Mia handle sensitive client inquiries professionally?
Yes — Mia is designed to be warm, knowledgeable, and discreet. Aesthetic clients expect a premium experience from the first interaction.
How long does setup take?
About 5 minutes. Fill in your business profile, forward your phone number (or connect SMS/email), and Mia is live. No tech skills needed.
What if I want to cancel?
Cancel anytime from your dashboard. No contracts, no cancellation fees. Your price is locked as long as you stay subscribed.
Serving Med Spas & Aesthetics Practices
Across the United States

NinjaOtter works for med spas & aesthetics practices in every state. Browse by location for market data specific to your area.

Illinois Indiana Iowa Kansas Michigan Minnesota Missouri Nebraska Ohio Wisconsin

High-value aesthetic clients don't leave voicemails — they call the next practice

Mia answers every inquiry, books every consultation, and converts first-contact callers into recurring clients. Try free for 7 days.

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