LEGAL · AI RECEPTIONIST

⚖️ Law Firms — Meet Your AI Receptionist

Intake calls happen after accidents, not at 9am. Mia captures every lead 24/7 — when your attorneys are in court.

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$2,800
average legal job value
22
peak calls per day in your industry
$338,800
est. monthly revenue lost missing 25% of calls
24/7
Mia is always on — nights, weekends, holidays
The Problem
Your phone is costing you money

These are the top call-handling challenges law firms face every day — and what Mia fixes.

🚨

Intake calls happen at the worst times

Accidents, arrests, and emergencies don't follow business hours. Mia answers at midnight and captures the intake before the caller finds another attorney.

⚖️

Attorneys are unreachable for hours at a time

Depositions, court appearances, client meetings — your attorneys can't answer. Mia handles intake professionally and escalates genuine emergencies.

💼

One missed call can mean $25,000+ in lost fees

A single missed PI intake can be $25,000–$75,000 in fees over the life of the case. Mia ensures every call is answered, every lead is captured.

Mia in Action
How Mia handles a real legal call

This is the kind of call law firms get every week. Here's exactly how Mia handles it.

Live call transcript
Caller I was in a car accident about an hour ago — the other driver ran a red light and hit me. I'm okay but my car is totaled and my neck is really sore.
Mia I'm glad you're okay — and yes, you should absolutely speak with an attorney. Can I ask: did the police come to the scene, and did you get a copy of the accident report?
Caller Yeah, police came. I have the report number but not the full report yet.
Mia That's perfect — the report number is all we need for now. I'm going to take down your contact information and a few details about the accident so our personal injury attorney can review your situation and call you back first thing tomorrow morning. Is that okay?
Caller Yes, please.
Mia Great. Can I get your full name, the best number to reach you, and the other driver's insurance info if you have it? Everything you tell me is confidential.
💰 The revenue math for law firms: Law firms that miss after-hours intake calls lose an average of 2–4 qualified leads per week to competitors who answer. At an average case value of $2,800 — and PI cases averaging $15,000–$75,000 — a single month of unanswered intake calls can represent $50,000+ in foregone revenue.

⚠️ Personal injury intake spikes after major holidays and in summer

Holiday weekends (Memorial Day, July 4th, Labor Day, Thanksgiving) and summer months produce significantly more accident and injury calls. These are also the highest-value intake calls — callers are motivated, the accident is fresh, and the statute of limitations clock has just started. Missing these calls is uniquely expensive.

Real Scenarios
What Mia actually does for law firms

These are the exact situations law firms face every week — and how Mia handles them.

1

Someone is in an accident at 11pm and starts calling attorneys

Mia answers, captures name, contact info, accident type, and a brief summary. By the time your attorney checks messages at 8am, the intake is complete and the lead is warm.

2

A potential client calls during a deposition

Mia takes their information, schedules a consultation, and sends a confirmation — so your attorney comes out of the deposition with a booked appointment waiting.

3

An existing client calls to leave an urgent message

Mia takes the full message, flags urgency level, and routes it to the right attorney — with none of the 'can I put you on hold?' that erodes client trust.

Integrations
Works with your legal software

Mia connects with the tools law firms already use — so your calendar and CRM stay in sync.

ClioMyCasePracticePantherRocket Matter Zapier Any calendar Custom webhook

Plus any other CRM or booking system via Zapier or direct webhook (Business tier).

Pricing
Simple, transparent pricing

No setup fees. No contracts. Cancel anytime. Your price is locked forever once you subscribe.

Essential
$127/mo
Solo operators and small legal teams
  • AI phone answering 24/7
  • 200 included minutes
  • SMS & email replies
  • Appointment booking
  • Unified inbox
  • 7-day free trial
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MOST POPULAR
Pro
$197/mo
Growing legal businesses
  • Everything in Essential
  • 1,000 included minutes
  • Priority support
  • Webchat widget
  • Advanced analytics
  • 7-day free trial
Start Free Trial
Business
$597/mo
High-volume legal operations
  • Everything in Pro
  • 5,000 included minutes
  • Custom AI voice cloning
  • Custom AI training
  • Dedicated onboarding
  • 30-day money-back guarantee
Get Started

$0.15/min overage on all plans. Annual billing saves 20%. Questions? See FAQ.

FAQ
Questions from law firms
Will Mia give legal advice to callers?
No — Mia is trained never to provide legal advice. She captures intake information and schedules consultations.
Does NinjaOtter integrate with Clio or MyCase?
Yes. NinjaOtter integrates with Clio, MyCase, PracticePanther, and Rocket Matter via Zapier or direct webhook.
Can Mia handle PI intake calls at 2am?
Yes. Mia gathers the caller's name, contact info, case type, and brief summary — so your attorney has everything they need when they follow up.
How long does setup take?
About 5 minutes. Fill in your business profile, forward your phone number (or connect SMS/email), and Mia is live. No tech skills needed.
What if I want to cancel?
Cancel anytime from your dashboard. No contracts, no cancellation fees. Your price is locked as long as you stay subscribed.
Serving Law Firms
Across the United States

NinjaOtter works for law firms in every state. Browse by location for market data specific to your area.

Illinois Indiana Iowa Kansas Michigan Minnesota Missouri Nebraska Ohio Wisconsin

Intake calls don't happen at 9am — and neither does Mia

She captures every lead 24/7, so your attorneys start each day with a full inbox of qualified prospects. Try free for 7 days.

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