HVAC · AI RECEPTIONIST

🔧 HVAC Contractors — Meet Your AI Receptionist

Stop losing $450 emergency calls to voicemail. Mia answers 24/7 — even at 2am when a furnace dies.

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No credit card required  ·  5-minute setup  ·  Cancel anytime

$380
average hvac job value
45
peak calls per day in your industry
$94,050
est. monthly revenue lost missing 25% of calls
24/7
Mia is always on — nights, weekends, holidays
The Problem
Your phone is costing you money

These are the top call-handling challenges hvac contractors face every day — and what Mia fixes.

🌙

After-hours emergencies

Heating and cooling emergencies don't clock out. Mia answers at 2am and books the job before the customer calls your competitor.

🚚

Techs too busy to answer

Your dispatchers are mid-job. Mia handles every inbound call, qualifies the job, and books it into your calendar.

📅

No-show appointments

Mia sends automatic reminders and handles reschedules — so your techs show up to a full, confirmed day.

Mia in Action
How Mia handles a real hvac call

This is the kind of call hvac contractors get every week. Here's exactly how Mia handles it.

Live call transcript
Customer Hi — my furnace stopped working about an hour ago. It's 14 degrees outside and we have two kids.
Mia Oh no, that's definitely urgent — let's get someone out to you tonight. Is the thermostat completely unresponsive, or is it showing an error code?
Customer There's a blinking red light, three flashes I think.
Mia Got it — three flashes usually means a pressure switch issue, which is fixable tonight. Can I get your address and the best number to reach you? I'll send this to our on-call tech right now.
Customer Yeah, it's 412 Maple Drive. My cell is 555-0192.
Mia Perfect. I've sent your info to our on-call tech. You'll get a text confirmation in the next few minutes with an estimated arrival time. Stay warm — he's on his way.
💰 The revenue math for hvac contractors: During peak heating season (January–February), an HVAC company fielding 45 calls/day that misses just 25% loses an estimated $62,700/month. Emergency calls average $450–$800 — nearly double your standard service rate. That's the revenue sitting in your voicemail every winter.

⚠️ January & February are your most expensive months to miss calls

Heating emergencies spike to 3–4× normal volume. Every unanswered call during a cold snap is a $450–$800 job handed to the competitor who picked up. July–August carries the same risk for cooling.

Real Scenarios
What Mia actually does for hvac contractors

These are the exact situations hvac contractors face every week — and how Mia handles them.

1

A customer calls at 2am — furnace is dead

Mia answers instantly, asks a few qualifying questions (error codes, age of unit), and books an emergency slot with your on-call tech. The customer never hits voicemail.

2

Peak season hits and your dispatchers are overwhelmed

Mia handles every overflow call in parallel — no hold queue. Each caller gets immediate attention while your team stays focused on active jobs.

3

A tech finishes a job and the homeowner wants a follow-up tune-up

Mia books the appointment, sends a confirmation text, and adds a reminder — all without pulling anyone off the floor.

Integrations
Works with your hvac software

Mia connects with the tools hvac contractors already use — so your calendar and CRM stay in sync.

ServiceTitanHousecall ProJobberFieldEdge Zapier Any calendar Custom webhook

Plus any other CRM or booking system via Zapier or direct webhook (Business tier).

Pricing
Simple, transparent pricing

No setup fees. No contracts. Cancel anytime. Your price is locked forever once you subscribe.

Essential
$127/mo
Solo operators and small hvac teams
  • AI phone answering 24/7
  • 200 included minutes
  • SMS & email replies
  • Appointment booking
  • Unified inbox
  • 7-day free trial
Start Free Trial
MOST POPULAR
Pro
$197/mo
Growing hvac businesses
  • Everything in Essential
  • 1,000 included minutes
  • Priority support
  • Webchat widget
  • Advanced analytics
  • 7-day free trial
Start Free Trial
Business
$597/mo
High-volume hvac operations
  • Everything in Pro
  • 5,000 included minutes
  • Custom AI voice cloning
  • Custom AI training
  • Dedicated onboarding
  • 30-day money-back guarantee
Get Started

$0.15/min overage on all plans. Annual billing saves 20%. Questions? See FAQ.

FAQ
Questions from hvac contractors
Can Mia handle emergency HVAC calls at 2am?
Yes — Mia is available 24/7/365. She'll take the caller's details, assess urgency, and either book an emergency slot or take a message for the on-call tech.
Does NinjaOtter work with ServiceTitan?
Yes. NinjaOtter connects with ServiceTitan, Housecall Pro, Jobber, and FieldEdge via Zapier or direct webhook. The Business tier includes custom integrations.
What happens during peak season when call volume spikes?
Mia scales automatically. Whether you get 10 calls or 200, every call is answered instantly — no hold times, no voicemail.
How long does setup take?
About 5 minutes. Fill in your business profile, forward your phone number (or connect SMS/email), and Mia is live. No tech skills needed.
What if I want to cancel?
Cancel anytime from your dashboard. No contracts, no cancellation fees. Your price is locked as long as you stay subscribed.
Serving HVAC Contractors
Across the United States

NinjaOtter works for hvac contractors in every state. Browse by location for market data specific to your area.

Illinois Indiana Iowa Kansas Michigan Minnesota Missouri Nebraska Ohio Wisconsin

Stop losing emergency HVAC calls to voicemail

Mia answers at 2am, qualifies the job, and books it — before the customer calls your competitor. Try free for 7 days.

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7-day free trial  ·  5-minute setup  ·  Cancel anytime