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$95
average chiropractic job value
38
peak calls per day in your industry
$19,855
est. monthly revenue lost missing 25% of calls
24/7
Mia is always on — nights, weekends, holidays
The Problem
Your phone is costing you money
These are the top call-handling challenges chiropractic offices face every day — and what Mia fixes.
🤕
Acute pain calls need immediate scheduling
A patient in acute back pain from a car accident or sports injury is calling every chiropractor in range. First to offer a same-day slot wins their business — and a recurring patient worth $1,500–$3,000/year.
📋
Insurance verification questions eat staff time
New patients always ask about insurance coverage. Mia handles those questions based on your accepted plans list — so your front desk isn't pulled off the schedule to answer the same questions 10 times a day.
📞
Front desk is overwhelmed during peak adjustment hours
Morning and evening rush hours are your busiest adjustment times and your busiest call times. Mia handles overflow so your staff gives full attention to patients in the office.
Mia in Action
How Mia handles a real chiropractic call
This is the kind of call chiropractic offices get every week. Here's exactly how Mia handles it.
Live call transcript
PatientHi — I was in a fender bender yesterday and my neck and lower back are really stiff. I've never been to a chiropractor before. Do you take walk-ins or do I need an appointment?
MiaWe do require appointments but we have same-day availability today — post-accident cases are something we prioritize. Do you have a referral from your doctor, or are you coming in on your own?
PatientOn my own. Will insurance cover this if it was a car accident?
MiaMost auto insurance policies cover chiropractic care for accident injuries — we can verify your coverage before your appointment. Can I get your name and insurance info so we can check while you're on the way in?
PatientThat would be amazing. I'm Jordan Kim, my insurance is State Farm, policy number SF-882341.
MiaPerfect — Jordan Kim, State Farm SF-882341. I have a slot at 2pm today. I'll have insurance pre-verified by the time you arrive so you can focus on getting some relief.
💰 The revenue math for chiropractic offices: A new chiropractic patient who completes a full care plan is worth $1,500–$3,000 in the first year — not just the initial visit at $95. Missing a single acute-pain call means losing that patient to the chiropractor down the street who answered. With 38 peak calls per day, missing 25% is $2,470/day in potential new patient revenue walking out the door.
⚠️ January and fall sports season are your two biggest new-patient surges
January brings New Year fitness injuries and resolution-driven wellness seekers — high call volume, high conversion intent. Fall sports season (August–October) brings acute sports injuries, particularly in parents and student athletes. Both windows are when patients are most motivated to start care — and most likely to book with whoever answers first.
Real Scenarios
What Mia actually does for chiropractic offices
These are the exact situations chiropractic offices face every week — and how Mia handles them.
1
A car accident patient calls asking for a same-day appointment
Mia answers instantly, offers the available slot, collects insurance info for pre-verification, and books the appointment — converting an acute-pain caller before they call the next chiropractor.
2
A new patient asks if you take their insurance
Mia checks against your accepted plans list, answers confidently, and books the appointment — so your front desk isn't interrupted for the same question 10 times a day.
3
Morning rush: three calls come in while you're mid-adjustment
Mia handles all three simultaneously — books appointments, takes messages, answers basic questions — so no patient is put on hold and no call is missed.
Integrations
Works with your chiropractic software
Mia connects with the tools chiropractic offices already use — so your calendar and CRM stay in sync.
$0.15/min overage on all plans. Annual billing saves 20%. Questions? See FAQ.
FAQ
Questions from chiropractic offices
Can Mia handle insurance questions from new patients?
Yes — Mia can answer questions about accepted insurance plans based on the list you provide during setup. She'll book the appointment and flag insurance verification for your team.
Does NinjaOtter integrate with ChiroTouch or Jane App?
Yes. NinjaOtter integrates with ChiroTouch, Jane App, Genesis Chiropractic Software, and more via Zapier or direct webhook.
Will Mia offer same-day appointments?
Yes — Mia checks your calendar in real time and offers available slots, including same-day, to callers who need urgent care.
How long does setup take?
About 5 minutes. Fill in your business profile, forward your phone number (or connect SMS/email), and Mia is live. No tech skills needed.
What if I want to cancel?
Cancel anytime from your dashboard. No contracts, no cancellation fees. Your price is locked as long as you stay subscribed.
Serving Chiropractic Offices
Across the United States
NinjaOtter works for chiropractic offices in every state. Browse by location for market data specific to your area.
Mia answers every call instantly, books same-day appointments, and handles insurance questions — so you never lose a new patient to a competitor who just happened to pick up. Try free for 7 days.