NinjaOtter AI receptionist for small business
● AI Receptionist  ·  24/7 Active

Stop losing
customers.

AI Receptionist for Small Business — 24/7 Phone, SMS, Email & Social Media

NinjaOtter answers your calls, texts, emails, and messages 24/7 — so you never miss a lead again.

The AI receptionist for small businesses. Takes 5 minutes to set up. No tech skills needed.

Try Free for 5 Days See How It Works
Try It Now

Meet Mia — Your AI Receptionist for Small Business

Watch a real demo call, or chat with Mia yourself. No signup needed.

Click to start a live voice call
💬 Chat with Mia
Welcome to NinjaOtter! I'm Mia. You can talk to me like a person — ask me anything!
62%Calls Missed on Average
85%Won't Call Back
78%Buy From First Responder
<3sNinjaOtter's Response Time
24/7Always On
Omni-Channel Coverage

One AI Receptionist.
Phone, SMS, Email, Webchat & Messenger.

NinjaOtter connects to every platform your customers already use — so no call, text, or message ever goes unanswered.

📞
Phone Calls
Never miss a call again. NinjaOtter answers, takes messages, and books appointments.
● LIVE
💬
SMS & Text
Instant replies to every customer text, 24/7 — no delays, no missed leads.
● LIVE
✉️
Email
AI reads and responds to customer emails in your voice, automatically.
● LIVE
📘
Facebook DMs
Auto-reply to every Facebook message and page inquiry around the clock.
● LIVE
📸
Instagram DMs
Turn DM inquiries into bookings without lifting a finger.
● LIVE
📅
Appointments
NinjaOtter books customers directly into your calendar. No back-and-forth needed.
● LIVE
📊
Unified Inbox
See every conversation across every channel in one clean dashboard.
● LIVE
🔔
Smart Escalation
AI handles routine questions and alerts you only when a human is needed.
● LIVE
Setup in 5 Minutes

Set Up Your AI Answering Service
in 5 Minutes.

No agencies. No technical setup. No waiting weeks. Just three steps and NinjaOtter is live.

01
Tell Us About Your Business
Enter your business name, services, hours, and FAQs. It takes about 5 minutes. No tech skills needed — if your grandma can fill out a form, she can set up NinjaOtter.
02
Connect Your Channels
Link your phone number, email, Facebook page, and Instagram. One click each. NinjaOtter handles the rest.
03
NinjaOtter Takes Over
AI starts answering calls, texts, and messages immediately. Bookings roll in. Customers get instant replies. You just focus on the work.
What's Included

24/7 Virtual Receptionist Features
Your Front Desk Can't Match.

NinjaOtter runs your entire customer-facing operation — calls, texts, emails, social DMs, webchat, booking, and analytics — 24/7, for one flat price.

24/7 AI Phone Receptionist
Mia picks up every call around the clock, answers questions, takes messages, and books appointments. Natural voice, sub-second response, never puts anyone on hold.
Texts, Social DMs & Webchat
Smart replies across SMS and MMS, Facebook Messenger, Instagram, and a webchat widget that drops on any website in one line of code. Every channel your customers already use.
Email Auto-Reply
Reads and responds to customer emails through your existing inbox. Sounds like you wrote it — your tone, your FAQs, straight from your address.
Appointment Booking
Books customers directly into your calendar from any channel. Handles scheduling, reschedules, cancellations, and blocked times — no back-and-forth needed.
Unified Inbox & Smart Escalation
Every conversation in one dashboard with search, filters, and tags. Complaints and urgent issues get flagged instantly so nothing important slips through.
Knows Your Business
Learns your services, hours, pricing, and FAQs from a simple form in minutes. Answers like a trained team member, not a generic chatbot.
Analytics & Mobile App
Track calls, messages, minutes used, and booking conversion in real time. iOS and Android apps with push alerts so you can manage everything on the go.
You Stay in Control
Flip Mia off any time — calls forward to your real phone, texts pause, replies stop. Port your existing business number in free so customers keep reaching you the same way.
Business Plan · Custom AI Training

Full white-glove package for high-volume businesses

Voice cloning, unlimited training, and dedicated setup from our team.

Voice Cloning & 50+ Premium Voices
Upload 30 seconds of audio and Mia speaks in your voice — or pick from 50+ premium voices and accents. Fully unique to your brand.
Unlimited Document Training
Upload unlimited menus, pricing sheets, policies, and handbooks. Mia reads every document and uses the details to answer real customer questions.
Custom Greeting, Webhooks & Summaries
Tailor Mia's opening line for holidays and promos. Get post-call summaries and event webhooks delivered to Slack, Zapier, or your own CRM.
Dedicated Onboarding Call
Our team works with you after day 7 to craft Mia's personality, tone, and responses specifically for your business. No DIY setup to figure out alone.
vs. The Competition

Everything they charge extra for.
We include it all.

Virtual receptionists charge $300+/mo and still miss calls. AI platforms nickel-and-dime you per minute. NinjaOtter does it all — flat rate, no surprises.

Feature NinjaOtter Ruby Receptionist Smith.ai Dialpad AI
24/7 Phone Answering ✓ Business hours Business hours ✓
SMS Auto-Reply ✓ ✗ Add-on ✗
Email Auto-Reply ✓ ✗ ✗ ✗
Facebook & Instagram DMs ✓ ✗ ✗ ✗
Appointment Booking ✓ Add-on ✓ ✗
Self-Setup (No Agency) ✓ 5 min Onboarding call Onboarding call IT setup
Flat Rate (No Per-Minute Fees) ✓ ✗ Per call ✗ Per call ✓
Monthly Price from $97/mo $349+/mo $292+/mo $250+/mo
Simple Pricing

AI Receptionist Pricing.
No Per-Message Fees. No Surprises.

Everything included. One flat price. Cancel any time.

Starter
$97
per month
  • ✓ SMS & Email auto-replies
  • ✓ Facebook & Instagram DMs
  • ✓ Automatic appointment booking
  • ✓ Unified inbox — all channels in one
  • ✓ No per-message or per-seat fees
  • ✓ 5-day free trial — not charged until trial ends
Start Free Trial

Cancel anytime.

Most Popular
Pro
$197
per month
  • ✓ Everything in Starter, plus:
  • ✓ AI Phone Receptionist — 24/7
  • ✓ ~30–50 calls per day included
    (1,000 minutes/month · $0.15/min overage)
  • ✓ Webchat widget for your website
  • ✓ Priority support
  • ✓ 5-day free trial — not charged until trial ends
Start Free Trial

Cancel anytime.

Business
$597
per month
  • ✓ Everything in Pro, plus:
  • ✓ 5,000 call minutes included/mo
    $0.15/min overage · for higher volume
  • ✓ Voice cloning — Mia speaks in YOUR voice
    upload 30s of audio, fully custom
  • ✓ Custom phone greeting
    tailor Mia's opening for holidays, promos, after-hours
  • ✓ 50+ premium voices · accents · international
  • ✓ Unlimited document training
    upload menus, pricing, policies — Mia reads them all
  • ✓ Dedicated onboarding call
    scheduled after day 7 · our team crafts Mia's personality for you
  • ✓ Custom webhooks + post-call summaries
  • ✓ Priority support — direct access
  • ✓ Monthly billing · cancel anytime
Start Business

Cancel anytime.

Your business never sleeps.
Neither does NinjaOtter.

Every missed call is a missed sale. Try NinjaOtter free for 5 days.

Try NinjaOtter Free for 5 Days See How It Works