NinjaOtter vs PolyAI
✓ Data verified Apr 12, 2026 · Refreshed weekly from vendor sources
NinjaOtter starts at $97/month. PolyAI uses custom enterprise pricing. Both provide 24/7 receptionist services for small businesses. NinjaOtter uses AI voice; PolyAI uses AI-powered voice. PolyAI holds a 5/5 rating on G2 (11 reviews) and 5/5 on Capterra (3 reviews).
Pricing
| NinjaOtter | PolyAI | |
|---|---|---|
| Entry plan | Starter | Enterprise |
| Monthly price | $97 | — |
| Included minutes | — | — |
| Overage / min | — | — |
Ratings
- G2: 5 (11 reviews)
- Capterra: 5 (3 reviews)
Feature Comparison
| Feature | NinjaOtter | PolyAI |
|---|---|---|
| 24/7 answering | ✓ | ✓ |
| Appointment booking | ✓ | ✓ |
| Call transfer | ✓ | ✓ |
| SMS handling | ✓ | — |
| Bilingual (English + Spanish) | ✓ | — |
| Custom scripts | ✓ | ✓ |
| Voice type | AI | ai |
| Integrations | HubSpot, Salesforce, Pipedrive | — |
Related
Sources
- https://poly.ai/pricing
- https://www.g2.com/products/poly-ai/reviews
- https://www.capterra.com/p/270000/PolyAI/
Last updated: 2026-04-12T04:30:57.216Z